Job Description

Job Description

Job Description

Our successful hotel is looking for a hospitality professional with a sales mindset to assist in helping grow our hotel. You will serve as a liaison between the sales department and the front desk to provide our guests with an unforgettable experience at our hotel in addition to attracting new guests to increase our revenue.

You'll be in charge of responding to guest inquiries, contacting potential new guests based on networking and referral leads, and assisting the sales team with administrative tasks. We are looking for someone with exceptional communication skills as well as previous sales experience. Please apply as soon as possible if this describes you!

• Establish and maintain communication with customers via phone and email to answer their inquiries and requests
• Manage schedules, file important documents, and communicate relevant information from the sales team to stakeholders and hotel departments
• Increase revenues by upselling and providing additional amenities and upgrades to customers to ensure they are entirely satisfied
• Prospect a list of company and referral leads generated through research, networking, social media, special events
• Prepare sales presentations and support materials for prospective customers, such as suitable event space, dining and catering services, hotel bookings, and access to relevant facilities

• Displays a proven track record of sales success
• This position requires previous work experience in a hospitality role
• Outstanding organizational skills and time management
• Understands how to communicate, negotiate, and network effectively
• Candidates must have a high school diploma or GED and a bachelor’s degree in business administration or a similar field is a plus

Built on stories from the past – like the one about Jimmy Hoffa and the North Tower or the one about the treasure chest at the bottom of the river just off the boardwalk – the St. Clair Inn is more than what you see. Our curious visitors can go back in time to a speakeasy, celebrate a milestone with friends and family, or relax in the land of blue water. Every stay’s a story…create yours today.

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